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I don't want to be contacted, but I hope some changes can be made. Applebees was one of the top restaurants until recently. I don't know if it's only the particular establishment or the food in general, but the Applebees at the Triangle Junction in Flatbush Brooklyn, NY is far from being up to standard. After being seated it took our waitress 15 min before she came and introduced herself. We ordered our drinks which took an additional 15 to 20 min to. Be brought to our table. When we ordered we asked for the appetizer to arrive before any of the food. We have 2 kids, there was no kids menu available on a Friday night. When the appetizer arrived they also brought the kids meal even though we asked for that to not happen. Then they told us some lie hat kids meals are always brought with appetizers. We've gone to Applebees many times and that is definitely not true. My husband ordered his steak medium they made it well done and burned it, so he sent it back and askef for the check. Of course that meal was on the check so we had to wait to get that corrected. The entire time were there he had to chase our waitress down. This place has fallen far down in standards. Never going back, going t spend my money where they make the customer the center nd satisfaction number one.
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