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Applebee's Corporation Complaint - Applebees draper Utah horribly managed - BLT sandwich
Applebee's Corporation Complaint

Applebee's Corporation Complaint

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Applebees draper Utah horribly managed - BLT sandwich


I worked at ihop and was corporately trained at both I ass.managed and served at ihop for about 10 yrs worked at four maybe five opened two and was very well trained by several mangers and later lost my job due to a buy out in the orem store and others around Utah because of 100 percent discimination. Have a suit.never filed.I didn't know you had joined forces in my time since but my family and I went to the draper applebees tonight. I cannot even close remember at time at seeing any restraurant so poorly managed by a short little kind of maybe Italian or something not sure. First we came in the host was folding menus and there was an entire waiting area filthy she quoted about a 15 min wait. We asked to sit at the bar. She said no. That's all she was doing was writing names. This was around 7 pm on Saturday march 14 2015. I did not see any kind of a sense of urgency in the entire resteraunt! They clearly didn't have a full wait staff. There were at least 10 open tables I could actually see some clean others in various stages servers hanging out both by computer terminals and later also encountered 2 more in the restroom . That was also filthy. Never seen the host do anything but fold menus and take names. She was obviously more worried about catering to the manager then any of the customers waiting I seen them lose at least 5 tables in the time we were standing in the foyer. No name tags. Hair not appropriately tied back servers counting there tips before the even bussed their tables very little pre- bussing going on at all. Finally with two kids starving us being in a motel we had to wait we couldn't just go home to eat. After around 30 min at least the manager took us to a table that had been open the entire time we were standing there. Then we were not even an acknowledgement we were there for at least another 15 min or so. When we were approached the waiter was friendly and clearly trying to make us happy but again we waited forever for our drinks from the bar. My husband didn't get his beer until we the rest of us had eaten what we could of the most disgusting food and hap-hazardly and lazily prepared food and plates I really in my over 20 years of experience have I ever seen such incompetence of mostly management and staff. Management wasn't on the floor at all checking on any tables. I could continue with the list of problems in this restaraunt but I wont. Instead I will let you know that my husband vomited soon after leaving and me and my children continue to have severe stomach cramps and liquid feces as of this very moment we are all sickened. Please excuse my grammar I'm typing on my iPhone and not feeling well. Sincerely Angela Black 801-380-9425


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