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Applebee's Corporation Complaint - Applebee's terrible customer service
Applebee's Corporation Complaint

Applebee's Corporation Complaint

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Applebee's terrible customer service


My husband and I decided to eat out at a restaurant tonight and we went to Applebee's. They seated us and we were looking through the menu and had decided on the two for $20.00, and we had chosen what we wanted to share to begin with and what main course each one of us wanted. This took about five minutes, then we sat there visiting and watching everyone around us receive their food and drinks. We sat there awhile longer and finally a young man passed by our table and I said excuse me can we get something to drink and have our order taken, he said he would get our server. We waited for awhile longer and still no one came to even see if we wanted something to drink. Even the manager passed by our table and did not even say a word to us about getting someone to wait on us. I asked my husband if he wanted to leave and he said yes so on our way out the door there were 3 girls standing at the door not doing anything and so I said to them we were leaving and that we had left the menus on the table because we had been there 20 minutes and no one came to see what we wanted to drink or anything. My husband asked to speak to the manager and told him how we waited and that the customer should come first. He said that he was sorry and asked if we wanted to come back in but my husband told him no because we were already angry enough that we would not have enjoyed the meal.


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