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Applebee's Corporation Complaint - Awful service. Awful Food. Awful Experience.
Applebee's Corporation Complaint

Applebee's Corporation Complaint

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Awful service. Awful Food. Awful Experience.


Today, June 19, 2014, at 2:30pm my boyfriend and I chose to have lunch at the Applebee's clarksburg,wv location. We walked in to a mostly empty restaurant. They had obviously just had a large party and were cleaning up. We were seated within 2 minutes of entry. But it took our server at least 7 minutes to acknowledge us to say "I'm Trish, I'll be right there" as she walked by. We knew what we wanted by the time he came back. We ordered our food. 2 for twenty. Sirloin meals with boneless wings as an app and a ceases salad for myself. Our server walked around singing and cleaning up her section and after 10 minutes we received my salad and our app ( with no plates) . We received waters with lemon. Neither of us like lemon. My boyfriend took our waters to another server and asked if she could get us new waters and plates for our appetizer. She said " I can ask your server to get them" after another 5 minutes I waived our server down and asked again for waters and plates. Another server dropped off our dinners. My mashed potatoes were cold and my steak was full of veins and fat my broccoli was cold and undercooked. I barely ate anything off of my plate. My server obviously noticed bc she had to ask "do you want me to take that?" She didn't ask if anything was wrong or if our food was okay. This isn't the first time we've received bad food ad poor service but it will be the last. We will not be going back to that restaurant. Just thought someone should know.


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