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Applebee's Corporation Complaint - Terrible service at Applebee's
Applebee's Corporation Complaint

Applebee's Corporation Complaint

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Terrible service at Applebee's


Yesterday July 1, 2015 my husband and I decided to have lunch at Applebee's at 2230 W. Ina Rd
Tucson, Arizona 85741. We eat at Applebee's at least 3-4 times a month. We've always had excellent service and delicious food until yesterday. We were seated shortly after arriving but it took at least 15 minutes for our waitress to take our drink order. About 10 minutes later she arrived back with my ice tea and my husband's pepsi. She just dumped the drinks on the table and said she'd be back to take our order. We placed the order and we waited and waited and waited. Finally the manager came by and asked how things were going. Told her about the wait and she said she check on it which she and said our food with be out shortly. About another 5 t0 7 minutes passed and the food arrived. My husband's wrap was cold and he had asked for the sauce to be put on the side which it wasn't. Took it back, returned hot but the sauce was still on the wrap. Didn't say anything because we had waited so long as it was and didn't want to want any longer. Noticed that people who were sided down and across from us were waiting a long to be waited on finally got up and left, two booths. People across from us said they'll never come back and so did the people in back of us. I told the manager that it will be along time before we come back if ever. Thank-you, DianaLynn Frederick azfreddy7@msn.com


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