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Applebee's Corporation Support Ticket - VALLEJO, California - POOR CUSTOMER SERVICE

Applebee's Corporation Support Ticket - VALLEJO, California

POOR CUSTOMER SERVICE - GARDEN SALAD

Created By: nnaychelle's Picture nnaychelle Last Reply: nnaychelle's Picture nnaychelle
Priority Level: [Emergency] Status: [Open]
Created: 9 years ago Last Updated: 9 years ago
Department: N/A Replies: 0
Product: GARDEN SALAD

NOT ONLY WAS THE FOOD PORTION A HORRIFYING EXPERIENCE BUT THE RESPONSES OF THE WAITRESS AND THE MANAGER WERE VERY TACKY AND UNPROFESSIONAL.
THE WAITRESS RESPONDED "THAT IS WHY I DON'T EAT HERE." THEN THE MANAGER RESPONDED WITH AN "OH WELL" ATTITUDE. HE ALSO ACTED LIKE HE WAS OFFENDED THAT I WOULD BRING THIS ISSUE TO HIS ATTENTION. I GATHERED MY FAMILY AND IMMEDIATELY DEPARTED FROM THE RESTAURANT.

I HAVE NEVER EXPERIENCED A SITUATION LIKE THIS AT APPLEBEE'S. THE LACK OF CONCERN BY YOUR EMPLOYEES WAS VERY OFFENSIVE.
PLEASE NOTE THAT I DID CONTACT THE HEALTH DEPARTMENT. I AM ALSO CONTACTING YOU BECAUSE I THINK THAT YOU SHOULD BE AWARE OF THIS UNSANITARY INCIDENT AS WELL AS THE POOR CUSTOMER SERVICE OFFERED BY YOUR STAFF.


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